Zendesk Toolkit
Optimize support ticket management
Optimize your customer support by generating detailed Zendesk reports including outstanding tickets, agent performance, license usage and even delete unwanted tickets caused by spam or automatic replies. By leveraging datasets, you get high performance automation in a fraction of the time when you use the following tools:
Import Zendesk Dataset
Zendesk Agent Report
Zendesk Open Ticket Report
Zendesk User License Report
Delete Zendesk Tickets
Purge Zendesk Dataset
Managing your Zendesk Dataset
Import Zendesk Dataset
This tool allows high performance queries to execute within Zendesk automation by only pulling new data. It also allows connections from PowerBI Cloud resulting in cloud-to-cloud data refresh automatically.
Learn more about importing your Zendesk dataset
Purge Zendesk Dataset
This tool allows you to purge a subset or all data from one or more tables within the Zendesk dataset. You can purge an entire set of objects to initiate a full sync again or purge old historical data that is no longer needed.
Learn more about purging Zendesk dataset
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